What Is Document Management?

• The technologies and tools used to capture, manage, store, preserve, and deliver content across an organization.
• The Link between customer-facing applications and internal processes.
• The power to create and manage electronic documents that can be viewed, searched, and printed from virtually any computer or printer.
• An organization’s life blood. DMS takes content throughout its lifecycle from the creation of an idea scribbled on a sheet of paper, to the management of the multiple working documents to flush out that idea, to the archival of vital documents.

Organizational Benefits

The benefits to an organization efficiently managing documents are numerous:

• Eliminates paper, saves office space and reduces file retrieval time.
• Reduces costs of handling, storing and duplicating paper documents
• Reduces the time employees spend looking for information
• Increases customer service through immediate access to customer documents
• Strengthens your disaster recovery plan by ensuring your data is secure and easily accessible to remote users
• Guarantees business continuity, 24x7x365
• Ensures legal and regulatory compliance

Related Articles: Create and Capture, Manage and Store, Retrieve and Deliver.

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